Data and Privacy Policy

Effective Date: 25 January 2023

1. Introduction

At Sciency Africa, we value the privacy of our users and are committed to protecting the personal information you share with us. This Data and Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using our platform, you agree to this policy.

2. Information We Collect

We may collect and process the following types of information:

•Personal Information: Name, email address, phone number, and other contact details provided by users during registration or while using our services.

•Educational Data: Information related to your participation in our courses, including assessments, progress reports, and certifications.

•Technical Data: IP address, browser type, operating system, and other technical details collected through cookies and other tracking technologies.

•Usage Data: Information about how you interact with our platform, including pages visited, time spent on each page, and other user behaviors.

3. How We Use Your Information

We use the information we collect for the following purposes:

•Providing Services: To deliver and personalize our educational content and services.

•Communication: To send you updates, notifications, and other information related to our services.

•Improvement: To analyze user behavior and preferences, allowing us to improve our platform and offerings.

•Compliance: To comply with legal obligations and enforce our terms and conditions.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

•Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform and providing our services.

•Legal Requirements: We may disclose your information if required by law or in response to a legal process.

•Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. User Rights

You have the right to:

•Access: Request access to your personal data held by us.

•Correction: Request correction of inaccurate or incomplete data.

•Deletion: Request deletion of your personal data, subject to certain exceptions.

•Objection: Object to the processing of your data for certain purposes.

•Data Portability: Request a copy of your data in a machine-readable format.

8. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our platform.

9. Changes to This Policy

We may update this Data and Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Data and Privacy Policy, please contact us at info@sciency.africa.